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Lost or Stolen Cards

It is important to  CALL IMMEDIATELY when you believe your card has been lost or stolen.  Your card will be immediately blocked and a new card reissued to prevent unauthorized access. 

It is the responsibility of every member to help prevent fraud, which costs all of us directly.  As a risk management measure, we reserve the right not to reissue a card when there have been several instances of lost or stolen cards and/or claims paid by the credit union.   

ATM & DEBIT CARDS:
If your card has been Lost or Stolen, Call us during regular work hours at 605-347-4527.  Nights and weekends call the Instant Cash Help Desk at 1-800-535-8440.

CREDIT CARDS:
If your card has been Lost or Stolen, immediately call Cardholder Services at 1-800-449-7728.